Frequently Asked Questions
Everything you need to know about your gear and orders.
How do I determine the right size for my sports equipment?
We provide detailed size charts on each product page. For specific equipment like cricket bats or tennis rackets, we recommend measuring based on player height and skill level as outlined in our comprehensive Buying Guides.
What is your shipping policy for oversized items?
Standard shipping applies to most items, but oversized products like gym benches or heavy bags may incur additional freight charges. These are calculated at checkout based on your delivery location.
Can I return gear if it doesn't fit correctly?
Yes, we offer a 30-day return policy for unused items in their original packaging. Please note that for hygiene reasons, certain items like mouthguards and compression wear cannot be returned once opened.
Do you offer professional stringing or knocking-in services?
Absolutely. We offer professional racket stringing and cricket bat knocking-in services. You can select these options directly on the product page before adding the item to your cart.
Are the products sold on Sturdy Sports authentic?
Every product in our store is 100% authentic and sourced directly from official brand manufacturers. We are authorized retailers for all the major sports brands we carry.
How can I track my order once it has been dispatched?
Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery progress in real-time.